Next Collective Pty Ltd (ACN 636 921 429), trading as Next Fragrance.

1. Acceptance of Terms

These Terms & Conditions govern your use of https://nextfragrance.com and the purchase of products and services from Next Collective Pty Ltd (ACN 636 921 429) ("Next Fragrance", "we", "us", "our").

By accessing our website, purchasing our products, attending our classes, or engaging with our services, you agree to be bound by these Terms.

If you do not agree, you must not use our website or purchase our products.

 

2. Eligibility

You must be at least 13 years old to:

• Create an account

• Purchase products

• Attend perfume-making classes

By placing an order, you confirm you meet this requirement.

 

3. Orders & Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

• Cancel orders due to pricing errors

• Cancel orders due to stock errors

• Refuse suspected fraudulent orders

• Refuse suspected resale or bulk-buying activity

• Refuse service at our discretion

If an order is cancelled after payment, a full refund will be issued.

 

4. Pricing & Currency

Prices are displayed in your local currency where supported.

For Australian customers, prices include GST where applicable.

We reserve the right to change prices at any time without notice.

5. Payment

Payments are securely processed via:

• Shopify Payments

• PayPal

• Afterpay

We do not store full credit card details.

You authorise us to charge your selected payment method upon placing an order.

6. Shipping & Delivery

We ship internationally.

Customs & Import Duties

Customers are responsible for all customs duties, import taxes, and related fees imposed by their country.

Delivery Timeframes

Delivery timeframes are estimates only and not guaranteed.

Incorrect Addresses

If you provide an incorrect address, we are not responsible for lost shipments.

Delivered But Not Received

If tracking shows the parcel as delivered, liability transfers to the customer. We may assist in investigations at our discretion but are not responsible for replacement or refund in such cases.

7. Returns & Refunds

We comply with Australian Consumer Law.

Change of Mind

We do not offer refunds for change of mind.

Faulty Products

If a product is faulty, you may request a remedy in accordance with consumer law.

Unopened Products

Unopened products may be returned within 14 days of receipt, subject to approval.

Opened Fragrances

Opened fragrance products cannot be returned due to hygiene and safety reasons.

Customers are responsible for return shipping costs unless the product is faulty.

8. Product Disclaimer (Cosmetic Products)

Our products are cosmetic goods.

We recommend performing a patch test before full application.

We are not responsible for allergic reactions, skin sensitivities, or misuse of products, except where required by law.

Products are not intended to diagnose, treat, cure, or prevent any medical condition.

9. Perfume-Making Classes

Age Requirement

Participants must be at least 13 years old.

Refunds

Classes are non-refundable.

Rescheduling

Rescheduling may be permitted at our discretion with reasonable notice.

Liability

Participants attend classes at their own risk. We are not responsible for injury, allergic reactions, or damages arising from participation except where required by law.

Ownership of Formulas

All fragrance formulas created during classes remain the intellectual property of Next Fragrance.

10. Intellectual Property

All content, including:

• Product names

• Branding

• Logos

• Website design

• Class materials

• Images

• Marketing materials

are owned by Next Collective Pty Ltd.

You may not copy, reproduce, distribute, modify, or resell any content without written permission.

11. Accounts

You may create an account on our website.

You are responsible for maintaining confidentiality of your login details.

We reserve the right to suspend or terminate accounts at our discretion, including for misuse or abuse.

12. Loyalty Program

If applicable:

• Points may expire

• Points are non-transferable

• Points have no cash value

• Accounts abusing the system may be terminated

• Points may be revoked if fraud or misuse is detected

We reserve the right to modify or discontinue the loyalty program at any time.

13. Affiliate & Influencer Programs

We may operate affiliate or influencer programs.

We reserve the right to:

• Cancel discount codes

• Withhold commissions

• Reverse fraudulent commissions

• Terminate affiliates at our discretion

Misuse of codes or deceptive marketing practices may result in removal from the program.

14. Email & SMS Communications

By subscribing, you consent to receive marketing communications via:

• Email

• SMS

Message frequency may vary.

Standard message and data rates may apply.

You may unsubscribe at any time by:

• Clicking the unsubscribe link

• Replying STOP to SMS

• Contacting support@nextfragrance.com

Consent is not a condition of purchase.

15. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the purchase price of the product or service.

• We are not liable for indirect, incidental, special, or consequential damages.

• We are not liable for loss of profits, revenue, data, or business interruption.

Nothing in these Terms excludes rights under Australian Consumer Law.

16. Force Majeure

We are not liable for failure or delay due to events beyond our reasonable control, including:

• Natural disasters

• Pandemics

• Government actions

• Supply chain disruptions

• Shipping delays

17. Privacy

Your use of our services is also governed by our Privacy Policy.

18. Governing Law

These Terms are governed by the laws of Australia.

Any disputes will be subject to the jurisdiction of Australian courts.

19. Arbitration (United States Customers)

For customers located in the United States:

Disputes may be resolved through binding arbitration rather than court proceedings, except where prohibited by law.

You waive the right to participate in class actions.

20. Changes to Terms

We reserve the right to update these Terms at any time.

Continued use of our website constitutes acceptance of updated Terms.

21. Contact Information

Next Collective Pty Ltd

ACN 636 921 429

297 Diagonal Rd

Oaklands Park SA 5046

Australia

Email: support@nextfragrance.com

Website: https://nextfragrance.com